Center of the World furniture is designed and crafted to last for generations. We are confident in the quality of our wood products. Therefore, our warranty covers defects in workmanship, wood, leaded glass, and construction for a period of two years. If a defect is found during that period, we will either repair or replace the item. Center of the World will determine whether the piece will be repaired or replaced. If repair is deemed the best solution, Center of the World will determine whether the piece should be returned to our shop or another for repairs.
Wood is a natural product that reacts to changes in humidity by expanding or contracting, which can cause checking in the grain or minor gaps in joints. Seasonal gapping or minor checks in the grain are considered a normal occurrence and should not be assumed to be a defect. If the environment is not controlled, these conditions should be appreciated as an inherent characteristic of solid wood. Indoor humidity levels in the range of 35-45% will minimize gapping, such as at the ends of table leaves. If the furniture develops deep cracks, and we determine the humidity in the home to be within the range noted above, the item will be repaired at no cost to the customer. If it is determined that humidity fluctuations in the home are the cause of the defect, the customer will be responsible for the cost of repairs.
Customers should inspect furniture upon receipt and refuse delivery if a defect is discovered. If a defect occurs later in the warranty period, the customer should return the piece for repair or replacement. Upon completion of the repair, Center of the World will return the item to the customer.
Care of Hardwood Furniture
Our furniture is finished with a conversion varnish that is water- and stain-resistant, and requires no waxing or polishing. You do, however, need to protect it from scratches and heat. To clean, simply wipe with a soft cloth, dry or damp, in the direction of the grain.
Care in controlling the furniture’s environment will help minimize the minor checking and warping that is a natural part of wood’s character. Indoor huminity should be kept between 35-45%. Moisture is absorbed through the end grain of wood, causing more movement on the ends of boards than in the center, and so can sometimes lead to minor gaps, such as at the ends of table of leaves. These changes can occur as humidity levels fluctuate with the changing seasons, and are perfectly normal.
Direct sunlight and fluorescent fixtures that contain ultra-violet rays can cause chemical changes in the wood and finish, and should be avoided. Furniture should also be kept away from direct sources of heating and cooling and out of attic or basement storing environments.
With our eye to quality and your care, Center of the World furniture will provide you with a lifetime of beautiful service that can be passed on to future generations.